CANCELLATION
POLICY

Our clinics are very busy so it is extremely important that we have advance notice of any cancellations or changes in date in order for us to be able to offer the consultation slot to another patient. If you need to cancel an appointment, please be aware of the below requirements and contact us immediately. Please do not contact the hospital. Late notice changes must please come via Mr Parker's administrative team.

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Private Patients - Cancellation/Change of Date Notice & Charges 

For private patient consultations, as of 24th January 2023, we now require at least 48 hours notice to cancel or change any consultation. If on a weekend, you need to cancel or amend your appointment, please contact the Practice Manager. Please also note that as a private patient, you may incur a £50 charge for the late cancellation/change of consultations (within 48 hours), or if you do not turn up to your consultation . This is because it will have prevented another patient from being booked into your given consultation slot. Exceptional circumstances will obviously be considered. 

 

If you cancel more than one consultation within 48 hours, a £50 deposit will be required when booking a further consultation. This amount will be deducted from the consultation fee but it will not be refunded if you do not attend the consultation, or if you cancel/amend your appointment within 48 hours. 

 

If you need to cancel or change a private consultation please contact Mr Parker's administrative team.

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NHS Patients - Cancellation Notice 

For NHS patient consultations, we require 1 week's notice to cancel any consultation. If on a weekend, you need to cancel or amend your appointment, please contact the Practice Manager​. If, as an NHS patient, you cancel your appointment with under 1 week's notice, or you fail to attend your consultation on two occasions, you will be discharged back to your GP. Exceptional circumstances will obviously be considered.